FAQs - Macsonik

Q1. What is the limit for migrating mailbox data?

Ans: In the trial version, you can only convert/migrate 50 emails per mailbox folder. Though there is no limit when you purchase the technical license of the same.

Q2. How many licenses do I need to purchase to migrate each mailbox data?

Ans: You are only required to purchase one technical license for the tool you require to purchase.

Q3. What is the minimum number of licensing do I need to purchase?

Ans: One license per tool is the minimum license you need.

Q4. On how many mac machines can I install this software?

Ans: It depends on the type of license you are purchasing.

Q1. How will you provide me assistance in case of any queries?

Ans: We will assist you with our chat support system and voice-calling throughout the process.

Q2. What are the supporting hours?

Ans: There is 24*7 sales support and 24/5 technical support.

Q3. What services will be provided by you?

• The dedicated project manager will be assigned to the specific project.
• They will guide you on how to obtain the onboarding credentials and how to proceed ahead.
• We will facilitate you with 24*5 technical support and 24*7 sales support.
• Clients will get assistance through virtual mode.